Janes Support and Training

Janes want to ensure that you derive maximum value from the subscriptions you have invested in.

A number of training options are available to you:

• Online support - the Janes e-learning centre brings together screenshots, videos and use cases to demonstrate Janes core functionality and content sets.
• General training - designed to familiarise you with the Janes database, these sessions will demonstrate key functionality which enables you easily navigate the vast content sets and get to the information you need fast.
• Bespoke training - built around a theme, topic or region of your choice or focusing on geospatial, data analytics, personalisation these sessions can be tailored to your specific requirements.

To discuss your requirements please contact us at training.requests@janes.com

Janes Customer Care

For any other questions regarding your subscription, please contact the Janes Customer Care team:

Americas

Telephone: +1 800 447 2273 (inside the US/Canada) +1 303 858 6187 (outside the US/Canada)

Europe, Middle East, and Africa

Telephone: +44 (0) 1344 328 300

Asia and the Pacific Rim

Telephone: +604 291 3600

Email

Customer Care: Customer.Care@janes.com