General Services

General Services is a feeder market that includes services and support not primarily associated with a platform or sensor, but instead a facility, port, post, base, or infrastructure operations. It also includes research, consulting and other services supporting broad warfare disciplines and defense support activities. General Services feeds to the Services blended market. The US is the primary focus for the General Services market. However, as we review various countries, search for open source information and can identify, locate and determine there are programs/activities that fit these market boundaries, we will add them to this market to “feed” in to our blended Services market.

This document contains definitions for the market, customer missions, and unique market attributes.

The General Services Market includes:

Ranges, depots, facilities, and infrastructure operations;
Scientific and engineering support services;
Process consulting and program management;
General research activities;
General training activities.

The General Services Market does not include:

Overhaul, modification, modernization, upgrade and repair of core market platforms and systems;
Most construction and manufacturing;
Medical services;
Training devices/simulators and related hardware;
Classified support activities;
Company-funded research and development;
Government budget for overhead and program management.

General Services Customer Function

Cyber Attack	Hardware, software, and services whose primary purpose is to attack and/or exploit civilian and military computer networks and the data they contain.
Cyber Security	Hardware, software, and services whose primary purpose is to protect civilian and military computer networks and the data they contain. Cyber Security also includes response to attack/exploitation efforts that are defensive in nature.
Cyber Support	Hardware, software and services whose primary purpose is related supporting roles such as maintenance, sustainment, education/training and compliance/governance.
Range Support	Assistance in the operation and maintenance of training ranges including scheduling, maintaining and controlling the ranges. Example: repairing and maintaining live and automated firing ranges, target holders, firing points and targets.
Research & Technology	Broad based and general technology.
Services/Support	Services primarily providing systems engineering, technical assistance, operations management, maintenance, training, sustainment, or scientific and engineering support.
Other	This category is used when the record cannot be explicitly described by another functional segmentation category

General Services Attributes

Service Type

Service Type is an attribute field with ten unique selections.

Admin Support Services	Administrative and clerical activities support.
Civil Engineering	Architect-engineer services, environmental remediation, and other non-construction type services provided to public works projects.
Eng & Tech Svcs	Engineering and technical support services, including SETA (Sys Eng & Tech Assistance); engineering support services; engineering related studies; writing technical manuals; and chemical, biological and other testing services.
Info Technology	The wide range of activities supporting Information Technology, including software development, integration and maintenance; IT modernization/modification; IT investment management; and IT security.
Logistics	Logistics services related to forces, equipment and supplies. These include supply chain management, fuel distribution, food services, supply airlift and sealift, ammunition storage and handling, and property management.
Mgmnt Support Svcs	This includes program and project management; process improvement; acquisition and contracting consulting and other advisory services; as well as media and recruiting.
Ops & Maint	Combined or separate activities in operating and maintaining facilities, such as base operations, range support, infrastructure tasks and oversight, and other non-technical professional services.
Research & Analysis	Services related to the methodical investigation and assessment of a theory or discipline, involving research, development, studies, and analysis.
Security	Activities providing security services to either facilities or personnel.
Training	The range of training support activities, including preparation of syllabi, manuals, and documents; training personnel; managing locations and facilities; providing and maintaining classroom devices, equipment, and training simulations; and consulting on training.