1. Help Centre
  2. Customising your Experience

Accessing your Exported Files

Using the batch export functionality

From the export screen, select "Batched" as your export type, give your export a name and click "OK".

Janes-Export-Screen

Accessing your export

To access your exports, go to "My Files" in the "My Services" menu in the top navigation bar.

Janes-General-My-Services-Menu-Tab

You can also access your exports by adding the "My Files" widget to your dashboard.

Janes-Export-MyFiles-Widget

Retrieving your files

Simply click to retrieve your exported file. Files are kept on the Janes secure system for 14 days.

Janes-Export-MyFiles-Widget_550x311